Explore answers to common questions about our products, services, and policies at Anzhu Craft. This FAQ page is designed to provide you with clear and helpful information on shipping, returns, custom orders, and more.
We usually quote within 24 hours after we get your inquiry (except on weekends and holidays). If you need to get the price, please email us or contact us in other ways so that we can offer you a quote.
It depends on the order quantity and the season in which you place the order. Usually, we can ship within 7-15 days for small quantities and about 30 days for large quantities.
T/T, Western Union, MoneyGram, and Paypal. This is negotiable.
It could be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX etc). Please confirm with us before placing orders.
We keep good quality and competitive prices to ensure our customers benefit. Furthermore, we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
We are a manufacturer.
Higher quality products. Because recycling produces lower-quality materials, the products made from those materials are also of lower quality. But compostables are always fresh materials, meaning a higher quality product for the customer. Decreases the volume of waste in landfills.
Compostable and biodegradable packaging should not be put in your recycling bin because they are made of different materials to the fibres found in normal paper and cardboard. Compostable and biodegradable packaging can be put in your household refuse bin.
Bamboo and wooden tableware is made of 100% natural bamboo and 100% birch wood. Without any chemical elements inside, which can be completely degraded under natural conditions. No pollution, very friendly to the environment.
Yes, bamboo straws are 100% natural and completely non-toxic. We will pre-dry and carbonize the bamboo straws before packaging, and we can also use fumigation to sterilize them.
Yes, bamboo cutlery is safe for food contact. It is naturally antimicrobial and free from harmful chemicals, making it a healthy choice for dining.
Absolutely! Bamboo cutlery is durable and can be washed and reused multiple times, making it a sustainable option for both home use and on-the-go dining.
Clean bamboo cutlery with warm, soapy water and a soft sponge. Avoid soaking for long periods and do not place it in the dishwasher to maintain its quality.
Yes, bamboo cutlery is compostable. Once it reaches the end of its life, it can be disposed of in a compost bin, returning to the earth naturally.
High-quality bamboo cutlery is generally odorless and tasteless. Any initial scent typically dissipates after washing, ensuring an enjoyable dining experience.
With proper care, bamboo cutlery can last several years. Avoid exposure to extreme temperatures and moisture to extend its lifespan.
Yes, bamboo cutlery is a more sustainable option than plastic. It’s biodegradable, reduces plastic waste, and has a smaller environmental footprint.
Yes, bamboo cutlery is suitable for hot foods. However, avoid using it with extremely hot liquids or foods for prolonged periods to prevent warping.
Store bamboo cutlery in a cool, dry place away from direct sunlight. Avoid storing it in damp areas to prevent mold growth.
Our wooden cutlery is disposable and is usually used once. We do not recommend reusing disposable cutlery, however, if you do need to reuse it, don’t forget to keep it clean and dry to avoid the growth of bacteria. Reusable cutlery can be used many times but needs to be kept clean and used in a light, dry, ventilated, and contamination-free environment to avoid the growth of bacteria.
No. Wooden products are not as sharp as stainless steel knives, and users are not easily injured. We used Birch Wood, an excellent material and its own antibacterial ability.
We do not recommend recycling wooden tableware; the pre-recycling cost is high, the recycled material made of secondary products is not durable, and it is easy to breed bacteria. Most of what we offer is disposable wooden cutlery, which is naturally degradable.
Clean wooden cutlery with warm, soapy water using a soft sponge. Avoid soaking it, and never put it in the dishwasher to prevent damage.
Yes, wooden cutlery is compostable. After use, it can be disposed of in a compost bin, breaking down naturally without harming the environment.
High-quality wooden cutlery should be odorless and tasteless. Any initial scent usually fades after washing, ensuring a neutral dining experience.
Wooden cutlery is designed for single-use but can last longer if reused and cared for properly. Avoid exposure to moisture to maintain its integrity.
Yes, wooden cutlery is a safe choice for children. It’s lightweight, non-toxic, and free from sharp edges, making it ideal for little ones.
Wooden cutlery is generally unrestricted, but it should be used as intended. Avoid using it with extremely hot, wet, or prolonged contact with food to maintain its integrity.
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